Principle I: Write clear and specific instructions
Principle II: Give the model time to “think”
‣
Principle I:
Use delimiters to clearly indicate distinct parts of the input
```, """, < >, <tag> </tag>, :
Output:
To guide a model towards the desired output and reduce irrelevant or incorrect responses, it is important to provide clear and specific instructions, which can be achieved through longer prompts that offer more clarity and context.
Ask for a structured output
JSON, HTML, Lists, etc
prompt = f"""
Generate a list of three made-up book titles along \
with their authors and genres.
Provide them in JSON format with the following keys:
book_id, title, author, genre.
"""
Output:
Ask the model to check whether conditions are satisfied
Input:
Output:
Step 1 - Get some water boiling.
Step 2 - Grab a cup and put a tea bag in it.
Step 3 - Once the water is hot enough, pour it over the tea bag.
Step 4 - Let it sit for a bit so the tea can steep.
Step 5 - After a few minutes, take out the tea bag.
Step 6 - If you like, add some sugar or milk to taste.
Step 7 - Enjoy your delicious cup of tea.
"Few-shot" prompting
Input:
prompt = f"""
Your task is to answer in a consistent style.
<child>: Teach me about patience.
<grandparent>: The river that carves the deepest \
valley flows from a modest spring; the \
grandest symphony originates from a single note; \
the most intricate tapestry begins with a solitary thread.
<child>: Teach me about resilience.
"""
Output:
<grandparent>: Resilience is like a mighty oak tree that withstands the strongest storms, bending but never breaking. It is the ability to bounce back from adversity, to find strength in the face of challenges, and to persevere even when the odds seem insurmountable. Just as a diamond is formed under immense pressure, resilience is forged through the trials and tribulations of life.
‣
Principle II:
Specify the steps required to complete a task – Ask for output in a specific format
Input:
Output:
Input:
Output:
Instruct the model to work out its own solution before rushing to a conclusion
Input:
Output:
The student's solution is correct.
^This answer is WRONG. Student is incorrect.
How to fix this:
Input:
Output:
How to reduce model hallucinations?
Find relevant info/quotes from the text
Ask it to use those quotes to answer questions
Iterative Prompt Development
Iteratively analyze and refine your prompts:
Try something
Analyze where the result doesn’t give what you want
Clarify instructions, give it more time to think
Refine prompts with a batch of examples
Example:
‣
1/ Generate a marketing product description
prompt = f"""
Your task is to help a marketing team create a
description for a retail website of a product based
on a technical fact sheet.
Write a product description based on the information
provided in the technical specifications delimited by
triple backticks.
Technical specifications: ```{fact_sheet_chair}```
"""
Issue: Text is too long
‣
2/ Limit the number of words/sentences/characters
prompt = f"""
Your task is to help a marketing team create a
description for a retail website of a product based
on a technical fact sheet.
Write a product description based on the information
provided in the technical specifications delimited by
triple backticks.
Use at most 50 words.
Technical specifications: ```{fact_sheet_chair}```
"""
Issue: Text focuses on the wrong details
‣
3/ Ask it to focus on aspects relevant to intended audience
Issue: Description section needs a table of chair dimensions
‣
4/ Ask it to extract information and organize it in a table
In practice, you’d end up with a prompt like this only after multiple iterations. No way around it.
‣
Rendered HTML output for the last prompt:
📄
Product Description
Introducing our latest addition to our mid-century inspired office furniture collection - the SWC Chair. This chair is part of a beautiful family of furniture that includes filing cabinets, desks, bookcases, meeting tables, and more. With its sleek design and customizable options, the SWC Chair is the perfect choice for any home or business setting.
The SWC Chair offers several options for customization. You can choose from a variety of shell colors and base finishes to match your existing decor. The chair is available with plastic back and front upholstery or full upholstery in a range of fabric and leather options. The base finish options include stainless steel, matte black, gloss white, or chrome. You can also choose whether to have armrests or not, depending on your preference.
Construction
The construction of the SWC Chair is top-notch. It features a 5-wheel plastic coated aluminum base, ensuring stability and durability. The chair also has a pneumatic adjuster, allowing for easy raise and lower action. This makes it convenient for users to find their desired height and maintain proper posture throughout the day.
Materials
The SWC Chair is designed with comfort in mind. The seat is made with HD36 foam, providing a plush and supportive cushioning experience. You can also choose between soft or hard-floor caster options, depending on the type of flooring in your space. Additionally, there are two choices of seat foam densities available: medium (1.8 lb/ft3) or high (2.8 lb/ft3). This allows you to customize the level of firmness to suit your preferences.
The SWC Chair is not only stylish and comfortable, but it is also built to last. The shell base glider is made of cast aluminum with a modified nylon PA6/PA66 coating, ensuring strength and durability. The shell thickness is 10 mm, providing stability and support. With its high-quality materials and construction, the SWC Chair is qualified for contract use, making it suitable for commercial settings as well.
Made in Italy, the SWC Chair is a testament to Italian craftsmanship and design. It combines style, functionality, and durability to create a chair that is both aesthetically pleasing and practical.
Product Dimensions
Dimension
Measurement (inches)
Width
20.87"
Depth
20.08"
Height
31.50"
Seat Height
17.32"
Seat Depth
16.14"
Product IDs: SWC-100, SWC-110
Summarizing
Several techniques to get the most out of GPT’s summarizing capabilities:
‣
1/ Summarize with a word/sentence/character limit
Input:
Output:
This panda plush toy is loved by the reviewer's daughter, but they feel it is a bit small for the price.
‣
2/ Summarize with a focus on shipping and delivery
Input:
prompt = f"""
Your task is to generate a short summary of a product \
review from an ecommerce site to give feedback to the \
Shipping deparmtment.
Summarize the review below, delimited by triple
backticks, in at most 30 words, and focusing on any aspects \
that mention shipping and delivery of the product.
Review: ```{prod_review}```
"""
Output:
The customer is happy with the product but suggests offering larger options for the same price. They were pleased with the early delivery.
‣
3/ Summarize with a focus on price and value
Input:
Output:
The customer loves the panda plush toy for its softness and cuteness, but feels it is overpriced compared to other options available.
‣
4/ Try "extract" instead of "summarize"
Input:
prompt = f"""
Your task is to extract relevant information from \
a product review from an ecommerce site to give \
feedback to the Shipping department.
From the review below, delimited by triple quotes \
extract the information relevant to shipping and \
delivery. Limit to 30 words.
Review: ```{prod_review}```
"""
Output:
The shipping department should take note that the product arrived a day earlier than expected.
‣
5/ Batch
Input:
Output:
0 Soft and cute panda plush toy loved by daughter, but small for the price. Arrived early.
1 Great lamp with storage, fast delivery, excellent customer service, and easy assembly. Highly recommended.
2 The reviewer recommends the electric toothbrush for its impressive battery life, but criticizes the small brush head.
3 The reviewer found the price increase after the sale disappointing and noticed a decrease in quality.
Inference
In just a few minutes you can make multiple systems for making inferences from text that would’ve taken many days or weeks for a skilled ML developer!
‣
1/ Infer Sentiment
prompt = f"""
What is the sentiment of the following product review,
which is delimited with triple backticks?
Give your answer as a single word, either "positive" \
or "negative".
Review text: '''{lamp_review}'''
"""
‣
2/ Infer Emotions
prompt = f"""
Identify a list of emotions that the writer of the \
following review is expressing. Include no more than \
five items in the list. Format your answer as a list of \
lower-case words separated by commas.
Review text: '''{lamp_review}'''
"""
prompt = f"""
Is the writer of the following review expressing anger?\
The review is delimited with triple backticks. \
Give your answer as either yes or no.
Review text: '''{lamp_review}'''
"""
‣
3/ Infer Information
Output:
{
"Item": "lamp",
"Brand": "Lumina"
}
‣
4/ Infer Topics
(what we used to do with BERT & other models)
prompt = f"""
Determine five topics that are being discussed in the \
following text, which is delimited by triple backticks.
Make each item one or two words long.
Format your response as a list of items separated by commas.
Text sample: '''{story}'''
"""
response = get_completion(prompt)
print(response)
Output:
1. Government survey
2. Department satisfaction rating
3. NASA
4. Social Security Administration
5. Job satisfaction improvement
Note 2: This output is not comma-separated for some reason, in the video it does as the prompt asks.
Note: Output of LLMs is pretty inconsistent, so to be able to use its output in a prod env, we’d need to force a JSON output, and then parse it.
Transforming
‣
1/ Tone Transformation
prompt = f"""
Translate the following from slang to a business letter:
'Dude, This is Joe, check out this spec on this standing lamp.'
"""
response = get_completion(prompt)
print(response)
Dear Sir/Madam,
I hope this letter finds you well. My name is Joe, and I am writing to bring your attention to a specification document regarding a standing lamp.
I kindly request that you take a moment to review the attached spec, as it contains important details about the standing lamp in question.
Thank you for your time and consideration. I look forward to hearing from you soon.
Sincerely,
Joe
‣
2/ Format Conversion
‣
3/ Proofread & Correct
prompt = f"""
proofread and correct this review. Make it more compelling.
Ensure it follows APA style guide and targets an advanced reader.
Output in markdown format.
Text: ```{text}```
"""
Also there’s translation!
Expanding
‣
Generate a longer piece of text from a small one
Multiple use cases – e.g brainstorming, writing emails, etc
Temperature
‣
Represents the degree of exploration / randomness of the model.
This is an input parameter that tells the model how free it is.
In case of temperature=0, the model will kind of output the same result every time, as it increases it starts to kind of deviate from it!
Generally, when you’re building applications where you want predictable response, you set it to 0 (more reliability & predictability).
If you want a wider variety (diff outputs) → tinker with increasing the temp, 0.3, 0.7, etc.
A higher temp is more random, more distractible, and more creative.
Every new run with temperature=0.7 outputs a totally new email.
Example II:
For a Pizza Order Bot, you might want to use a high temp for conversational msgs, but a temp=0 for generating order summaries/receipts because they have to be predictable in format and in style.
text = f"""
You should express what you want a model to do by \
providing instructions that are as clear and \
specific as you can possibly make them. \
This will guide the model towards the desired output, \
and reduce the chances of receiving irrelevant \
or incorrect responses. Don't confuse writing a \
clear prompt with writing a short prompt. \
In many cases, longer prompts provide more clarity \
and context for the model, which can lead to \
more detailed and relevant outputs.
"""
prompt = f"""
Summarize the text delimited by triple backticks \
into a single sentence.
```{text}```
"""
{
"books": [
{
"book_id": 1,
"title": "The Enigma of Elysium",
"author": "Evelyn Sinclair",
"genre": "Mystery"
},
{
"book_id": 2,
"title": "Whispers in the Wind",
"author": "Nathaniel Blackwood",
"genre": "Fantasy"
},
{
"book_id": 3,
"title": "Echoes of the Past",
"author": "Amelia Hart",
"genre": "Romance"
}
]
}
text_1 = f"""
Making a cup of tea is easy! First, you need to get some \
water boiling. While that's happening, \
grab a cup and put a tea bag in it. Once the water is \
hot enough, just pour it over the tea bag. \
Let it sit for a bit so the tea can steep. After a \
few minutes, take out the tea bag. If you \
like, you can add some sugar or milk to taste. \
And that's it! You've got yourself a delicious \
cup of tea to enjoy.
"""
prompt = f"""
You will be provided with text delimited by triple quotes.
If it contains a sequence of instructions, \
re-write those instructions in the following format:
Step 1 - ...
Step 2 - …
…
Step N - …
If the text does not contain a sequence of instructions, \
then simply write \"No steps provided.\"
\"\"\"{text_1}\"\"\"
"""
text = f"""
In a charming village, siblings Jack and Jill set out on \
a quest to fetch water from a hilltop \
well. As they climbed, singing joyfully, misfortune \
struck—Jack tripped on a stone and tumbled \
down the hill, with Jill following suit. \
Though slightly battered, the pair returned home to \
comforting embraces. Despite the mishap, \
their adventurous spirits remained undimmed, and they \
continued exploring with delight.
"""
# example 1
prompt_1 = f"""
Perform the following actions:
1 - Summarize the following text delimited by triple \
backticks with 1 sentence.
2 - Translate the summary into French.
3 - List each name in the French summary.
4 - Output a json object that contains the following \
keys: french_summary, num_names.
Separate your answers with line breaks.
Text:
```{text}```
"""
Completion for prompt 1:
1 - Jack and Jill, siblings, go on a quest to fetch water from a hilltop well, but encounter misfortune when Jack trips on a stone and tumbles down the hill, with Jill following suit, yet they return home and remain undeterred in their adventurous spirits.
2 - Jack et Jill, frère et sœur, partent en quête d'eau d'un puits au sommet d'une colline, mais rencontrent un malheur lorsque Jack trébuche sur une pierre et dévale la colline, suivi par Jill, pourtant ils rentrent chez eux et restent déterminés dans leur esprit d'aventure.
3 - Jack, Jill
4 - {
"french_summary": "Jack et Jill, frère et sœur, partent en quête d'eau d'un puits au sommet d'une colline, mais rencontrent un malheur lorsque Jack trébuche sur une pierre et dévale la colline, suivi par Jill, pourtant ils rentrent chez eux et restent déterminés dans leur esprit d'aventure.",
"num_names": 2
}
prompt_2 = f"""
Your task is to perform the following actions:
1 - Summarize the following text delimited by
<> with 1 sentence.
2 - Translate the summary into French.
3 - List each name in the French summary.
4 - Output a json object that contains the
following keys: french_summary, num_names.
Use the following format:
Text: <text to summarize>
Summary: <summary>
Translation: <summary translation>
Names: <list of names in Italian summary>
Output JSON: <json with summary and num_names>
Text: <{text}>
"""
Completion for prompt 2:
Summary: Jack and Jill, siblings, go on a quest to fetch water from a hilltop well but encounter misfortune along the way.
Translation: Jack et Jill, frère et sœur, partent en quête d'eau d'un puits au sommet d'une colline mais rencontrent des malheurs en chemin.
Names: Jack, Jill
Output JSON: {"french_summary": "Jack et Jill, frère et sœur, partent en quête d'eau d'un puits au sommet d'une colline mais rencontrent des malheurs en chemin.", "num_names": 2}
prompt = f"""
Determine if the student's solution is correct or not.
Question:
I'm building a solar power installation and I need \
help working out the financials.
- Land costs $100 / square foot
- I can buy solar panels for $250 / square foot
- I negotiated a contract for maintenance that will cost \
me a flat $100k per year, and an additional $10 / square \
foot
What is the total cost for the first year of operations
as a function of the number of square feet.
Student's Solution:
Let x be the size of the installation in square feet.
Costs:
1. Land cost: 100x
2. Solar panel cost: 250x
3. Maintenance cost: 100,000 + 100x
Total cost: 100x + 250x + 100,000 + 100x = 450x + 100,000
"""
prompt = f"""
Your task is to determine if the student's solution \
is correct or not.
To solve the problem do the following:
- First, work out your own solution to the problem.
- Then compare your solution to the student's solution \
and evaluate if the student's solution is correct or not.
Don't decide if the student's solution is correct until
you have done the problem yourself.
Use the following format:
Question:
```
question here
```
Student's solution:
```
student's solution here
```
Actual solution:
```
steps to work out the solution and your solution here
```
Is the student's solution the same as actual solution \
just calculated:
```
yes or no
```
Student grade:
```
correct or incorrect
```
Question:
```
I'm building a solar power installation and I need help \
working out the financials.
- Land costs $100 / square foot
- I can buy solar panels for $250 / square foot
- I negotiated a contract for maintenance that will cost \
me a flat $100k per year, and an additional $10 / square \
foot
What is the total cost for the first year of operations \
as a function of the number of square feet.
```
Student's solution:
```
Let x be the size of the installation in square feet.
Costs:
1. Land cost: 100x
2. Solar panel cost: 250x
3. Maintenance cost: 100,000 + 100x
Total cost: 100x + 250x + 100,000 + 100x = 450x + 100,000
```
Actual solution:
"""
To calculate the total cost for the first year of operations, we need to add up the costs of land, solar panels, and maintenance.
Let x be the size of the installation in square feet.
Costs:
1. Land cost: $100 * x
2. Solar panel cost: $250 * x
3. Maintenance cost: $100,000 + $10 * x
Total cost: $100 * x + $250 * x + $100,000 + $10 * x = $360 * x + $100,000
Is the student's solution the same as the actual solution just calculated:
No
Student grade:
Incorrect
fact_sheet_chair = """
OVERVIEW
- Part of a beautiful family of mid-century inspired office furniture,
including filing cabinets, desks, bookcases, meeting tables, and more.
- Several options of shell color and base finishes.
- Available with plastic back and front upholstery (SWC-100)
or full upholstery (SWC-110) in 10 fabric and 6 leather options.
- Base finish options are: stainless steel, matte black,
gloss white, or chrome.
- Chair is available with or without armrests.
- Suitable for home or business settings.
- Qualified for contract use.
CONSTRUCTION
- 5-wheel plastic coated aluminum base.
- Pneumatic chair adjust for easy raise/lower action.
DIMENSIONS
- WIDTH 53 CM | 20.87”
- DEPTH 51 CM | 20.08”
- HEIGHT 80 CM | 31.50”
- SEAT HEIGHT 44 CM | 17.32”
- SEAT DEPTH 41 CM | 16.14”
OPTIONS
- Soft or hard-floor caster options.
- Two choices of seat foam densities:
medium (1.8 lb/ft3) or high (2.8 lb/ft3)
- Armless or 8 position PU armrests
MATERIALS
SHELL BASE GLIDER
- Cast Aluminum with modified nylon PA6/PA66 coating.
- Shell thickness: 10 mm.
SEAT
- HD36 foam
COUNTRY OF ORIGIN
- Italy
"""
prompt = f"""
Your task is to help a marketing team create a
description for a retail website of a product based
on a technical fact sheet.
Write a product description based on the information
provided in the technical specifications delimited by
triple backticks.
The description is intended for furniture retailers,
so should be technical in nature and focus on the
materials the product is constructed from.
At the end of the description, include every 7-character
Product ID in the technical specification.
Use at most 50 words.
Technical specifications: ```{fact_sheet_chair}```
"""
prompt = f"""
Your task is to help a marketing team create a
description for a retail website of a product based
on a technical fact sheet.
Write a product description based on the information
provided in the technical specifications delimited by
triple backticks.
The description is intended for furniture retailers,
so should be technical in nature and focus on the
materials the product is constructed from.
At the end of the description, include every 7-character
Product ID in the technical specification.
After the description, include a table that gives the
product's dimensions. The table should have two columns.
In the first column include the name of the dimension.
In the second column include the measurements in inches only.
Give the table the title 'Product Dimensions'.
Format everything as HTML that can be used in a website.
Place the description in a <div> element.
Technical specifications: ```{fact_sheet_chair}```
"""
prod_review = """
Got this panda plush toy for my daughter's birthday, \
who loves it and takes it everywhere. It's soft and \
super cute, and its face has a friendly look. It's \
a bit small for what I paid though. I think there \
might be other options that are bigger for the \
same price. It arrived a day earlier than expected, \
so I got to play with it myself before I gave it \
to her.
"""
prompt = f"""
Your task is to generate a short summary of a product \
review from an ecommerce site to give feedback to the \
pricing deparmtment, responsible for determining the \
price of the product.
Summarize the review below, delimited by triple
backticks, in at most 30 words, and focusing on any aspects \
that are relevant to the price and perceived value.
Review: ```{prod_review}```
"""
.....
.....
reviews = [review_1, review_2, review_3, review_4]
for i in range(len(reviews)):
prompt = f"""
Your task is to generate a short summary of a product \
review from an ecommerce site.
Summarize the review below, delimited by triple \
backticks in at most 20 words.
Review: ```{reviews[i]}```
"""
response = get_completion(prompt)
print(i, response, "\n")
prompt = f"""
Identify the following items from the review text:
- Item purchased by reviewer
- Company that made the item
The review is delimited with triple backticks. \
Format your response as a JSON object with \
"Item" and "Brand" as the keys.
If the information isn't present, use "unknown" \
as the value.
Make your response as short as possible.
Review text: '''{lamp_review}'''
"""
story = """
In a recent survey conducted by the government,
public sector employees were asked to rate their level
of satisfaction with the department they work at.
The results revealed that NASA was the most popular
department with a satisfaction rating of 95%.
One NASA employee, John Smith, commented on the findings,
stating, "I'm not surprised that NASA came out on top.
It's a great place to work with amazing people and
incredible opportunities. I'm proud to be a part of
such an innovative organization."
The results were also welcomed by NASA's management team,
with Director Tom Johnson stating, "We are thrilled to
hear that our employees are satisfied with their work at NASA.
We have a talented and dedicated team who work tirelessly
to achieve our goals, and it's fantastic to see that their
hard work is paying off."
The survey also revealed that the
Social Security Administration had the lowest satisfaction
rating, with only 45% of employees indicating they were
satisfied with their job. The government has pledged to
address the concerns raised by employees in the survey and
work towards improving job satisfaction across all departments.
"""
prompt = f"""
Translate the following from an email to a highly gen-Z slang:
I am Zeyad, a senior Computer Science & Engineering student. We met at Mr. Maged Shalaby's session at the GUC last week. As per our little talk, I am emailing to know if there's a Junior Data Scientist vacancy since that can be an opportunity for me.
I have been studying a lot on my own for several months and I was an intern for about 7 months collectively but dealing with multiple projects familiarized me with the nuts and bolts of the job. I have built several projects as part of my previous coursework and internships and also finished some online courses and certifications concerned with data science in general and machine learning in particular. I am about to graduate in 1 month and I am open to both part-time and full-time positions. You can kindly check my resume and I hope we will be in contact soon.
Thanks for your time and consideration.
"""
response = get_completion(prompt)
print(response)
Hey, I'm Zeyad, a senior CS&E student. We met at Mr. Maged Shalaby's sesh at the GUC last week. So, like, I'm hitting you up to see if there's a Junior Data Scientist gig 'cause that could be a sick opportunity for me.
I've been grinding on my own for months, studying like crazy, and did a 7-month internship where I handled a bunch of projects. That really got me familiar with the nitty-gritty of the job. I've also done a bunch of projects for my coursework and internships, plus I finished some online courses and got certifications in data science and machine learning. I'm graduating in a month and I'm down for both part-time and full-time gigs. Peep my resume and let's stay in touch.
Thanks for your time and considering me.
data_json = { "resturant employees" :[
{"name":"Shyam", "email":"shyamjaiswal@gmail.com"},
{"name":"Bob", "email":"bob32@gmail.com"},
{"name":"Jai", "email":"jai87@gmail.com"}
]}
prompt = f"""
Translate the following python dictionary from JSON to an HTML \
table with column headers and title: {data_json}
"""
text = [
"The girl with the black and white puppies have a ball.", # The girl has a ball.
"Yolanda has her notebook.", # ok
"Its going to be a long day. Does the car need it’s oil changed?", # Homonyms
"Their goes my freedom. There going to bring they’re suitcases.", # Homonyms
"Your going to need you’re notebook.", # Homonyms
"That medicine effects my ability to sleep. Have you heard of the butterfly affect?", # Homonyms
"This phrase is to cherck chatGPT for speling abilitty" # spelling
]
for t in text:
prompt = f"""Proofread and correct the following text
and rewrite the corrected version. If you don't find
and errors, just say "No errors found". Don't use
any punctuation around the text:
```{t}```"""
text = f"""
Got this for my daughter for her birthday cuz she keeps taking \
mine from my room. Yes, adults also like pandas too. She takes \
it everywhere with her, and it's super soft and cute. One of the \
ears is a bit lower than the other, and I don't think that was \
designed to be asymmetrical. It's a bit small for what I paid for it \
though. I think there might be other options that are bigger for \
the same price. It arrived a day earlier than expected, so I got \
to play with it myself before I gave it to my daughter.
"""
prompt = f"proofread and correct this review: ```{text}```"
# given the sentiment from the lesson on "inferring",
# and the original customer message, customize the email
sentiment = "negative"
# review for a blender
review = f"""
So, they still had the 17 piece system on seasonal \
sale for around $49 in the month of November, about \
half off, but for some reason (call it price gouging) \
around the second week of December the prices all went \
up to about anywhere from between $70-$89 for the same \
system. And the 11 piece system went up around $10 or \
so in price also from the earlier sale price of $29. \
So it looks okay, but if you look at the base, the part \
where the blade locks into place doesn’t look as good \
as in previous editions from a few years ago, but I \
plan to be very gentle with it (example, I crush \
very hard items like beans, ice, rice, etc. in the \
blender first then pulverize them in the serving size \
I want in the blender then switch to the whipping \
blade for a finer flour, and use the cross cutting blade \
first when making smoothies, then use the flat blade \
if I need them finer/less pulpy). Special tip when making \
smoothies, finely cut and freeze the fruits and \
vegetables (if using spinach-lightly stew soften the \
spinach then freeze until ready for use-and if making \
sorbet, use a small to medium sized food processor) \
that you plan to use that way you can avoid adding so \
much ice if at all-when making your smoothie. \
After about a year, the motor was making a funny noise. \
I called customer service but the warranty expired \
already, so I had to buy another one. FYI: The overall \
quality has gone done in these types of products, so \
they are kind of counting on brand recognition and \
consumer loyalty to maintain sales. Got it in about \
two days.
"""
prompt = f"""
You are a customer service AI assistant.
Your task is to send an email reply to a valued customer.
Given the customer email delimited by ```, \
Generate a reply to thank the customer for their review.
If the sentiment is positive or neutral, thank them for \
their review.
If the sentiment is negative, apologize and suggest that \
they can reach out to customer service.
Make sure to use specific details from the review.
Write in a concise and professional tone.
Sign the email as `AI customer agent`.
Customer review: ```{review}```
Review sentiment: {sentiment}
"""
response = get_completion(prompt)
print(response)
Dear Valued Customer,
Thank you for taking the time to share your review with us. We appreciate your feedback and apologize for any inconvenience you may have experienced.
We are sorry to hear about the price increase you noticed in December. We strive to provide competitive pricing for our products, and we understand your frustration. If you have any further concerns regarding pricing or any other issues, we encourage you to reach out to our customer service team. They will be more than happy to assist you.
We also appreciate your feedback regarding the base of the system. We continuously work to improve the quality of our products, and your comments will be taken into consideration for future enhancements.
We apologize for any inconvenience caused by the motor issue you encountered. Our customer service team is always available to assist with any warranty-related concerns. We understand that the warranty had expired, but we would still like to address this matter further. Please feel free to contact our customer service team, and they will do their best to assist you.
Thank you once again for your review. We value your feedback and appreciate your loyalty to our brand. If you have any further questions or concerns, please do not hesitate to contact us.
Best regards,
AI customer agent
prompt = f"""
You are a customer service AI assistant.
Your task is to send an email reply to a valued customer.
Given the customer email delimited by ```, \
Generate a reply to thank the customer for their review.
If the sentiment is positive or neutral, thank them for \
their review.
If the sentiment is negative, apologize and suggest that \
they can reach out to customer service.
Make sure to use specific details from the review.
Write in a concise and professional tone.
Sign the email as `AI customer agent`.
Customer review: ```{review}```
Review sentiment: {sentiment}
"""
# -- SET TEMP TO 0.7
response = get_completion(prompt, temperature=0.7)
print(response)
Dear valued customer,
Thank you for taking the time to share your feedback with us. We appreciate your honesty and apologize for any inconvenience you may have experienced.
We are sorry to hear that you noticed a price increase on our 17 piece system during the month of December. We strive to provide competitive pricing, and we understand your frustration. Our pricing is subject to change based on various factors, including supply and demand. However, we apologize if this was not communicated clearly.
Regarding the base of the system, we appreciate your feedback on the locking mechanism. We constantly strive to improve our products, and your comments will be shared with our product development team for future enhancements.
We are sorry to hear that you experienced issues with the motor after a year of use. Our customer service team is always here to assist you, and we apologize if the warranty had already expired when you contacted us. We understand your disappointment and would like to offer our assistance in any way we can.
If you have any further concerns or questions, please feel free to reach out to our customer service department. They will be more than happy to assist you and address any issues you may have.
Thank you once again for your valuable feedback. We appreciate your support and hope that we can continue to serve you in the future.
Kind regards,
AI customer agent
